Welcome Package

Up to $22,500 + 75 Free Spins

Across your first three deposits
Wagering
50× the bonus amount
Max bet (bonus active)
$5 per spin
Min deposit
$20 per qualifying deposit
Wagering window
7 days

Contact Us

Need help with Joka Room Casino? Email support@jokaroomcasino.click for assistance with your account, payments, verification, technical issues or responsible gambling questions.

Joka Room Casino holds a Curacao eGaming licence, number 365/JAZ. All transactions are protected with 256-bit SSL encryption, and the RNG is independently audited by eCOGRA and iTech Labs.

Welcome PackageUp to $22,500 + 75 Free Spins

  • OperatorEllipse Entertainment
  • Established2018
  • Games library3,000+ titles from 40+ providers
  • Crypto withdrawal timeAs little as 1-4 hours

How to get in touch

The easiest way to contact the Joka Room Casino support team is by email. Send your request to support@jokaroomcasino.click and explain what you need help with. Our team will review your message and provide guidance based on the information available.

For a faster response, please include the details relevant to your request. Do not send your password or other sensitive login information. Support will usually reply within 24 hours, although response times may vary depending on the nature and complexity of the enquiry.

  • Your account email address or username
  • A short, clear description of the issue
  • Any relevant transaction or account details
  • Screenshots, if they help explain a technical problem or error message

What we can help with

You can contact support about common account and gambling-related questions, including:

  • Account access, profile details and verification questions
  • Deposit and withdrawal enquiries
  • Bonus eligibility, terms and general promotion questions
  • Website, login or other technical problems
  • Responsible gambling requests, including requests for help managing your play

Please send one message containing all relevant information where possible. This helps the support team understand your request and respond more efficiently.