Cookies Policy | Joka Room Casino

What cookies are and how they work

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet, or other device when you visit a website. They allow a website to recognise a device, remember certain information, and support particular functions. Some cookies are stored only for the duration of a browsing session, while others remain on your device for a longer period or until you delete them.

Joka Room Casino may use cookies, pixels, tags, software development kits, local storage, and related technologies. These technologies may collect information about how a website is accessed and used. The information collected can include a device identifier, browser type, operating system, general location information, pages visited, links selected, and the date and time of activity. The information collected will depend on the technology used and your available settings.

Cookies do not normally contain information such as your password in readable form. However, information gathered through cookies may be combined with other information held by a website where this is permitted and necessary for a stated purpose. We aim to use information in a responsible way and in accordance with applicable privacy requirements.

Why cookies may be used

To help the website load correctly and provide core features.
To remember choices such as language, region, display preferences, or other settings.
To support account access, security checks, session management, and fraud prevention.
To understand how visitors use the website and identify technical problems.
To measure the performance of website content, campaigns, and communications.
To provide advertising or promotional content that may be more relevant to your interests, where permitted.
To maintain the reliability, safety, and functionality of online gambling services.

Types of cookies we may use

The categories below describe the main types of cookies and similar technologies that may be used on an online gambling website. A particular cookie may serve more than one purpose, and the technologies in use may change as website features and legal requirements develop.

Strictly necessary cookies

These cookies support essential website functions. They may help with account sessions, secure navigation, load balancing, identity checks, fraud monitoring, and the delivery of pages or services you request. Without these technologies, parts of the website may not operate correctly. Because they are important to basic operation, they may not be removable through every cookie preference tool, although they may sometimes be blocked through your browser.

Functional cookies

Functional cookies remember information that makes the website easier to use. For example, they may remember a selected language, display preference, or previously chosen website option. They can help provide a more consistent experience when you return to the website. If you disable these cookies, some preferences may need to be selected again and certain features may be less convenient.

Analytics and performance cookies

Analytics and performance technologies help us understand how visitors interact with the website. They may show which pages are viewed, whether a page loads successfully, how visitors move through the website, and whether technical issues occur. This information is generally used in aggregated or combined form to improve website structure, content, performance, and accessibility. These technologies are not intended to replace responsible gambling controls or account verification processes.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure promotional activity, limit repeated advertising, or show content that is more relevant to a visitor. They may be placed by Joka Room Casino or by service providers working on our behalf. These cookies may recognise a browser or device across different websites or services. They do not give us permission to send direct marketing where separate permission or another lawful basis is required.

Security and compliance technologies

Some technologies may be used to protect accounts, detect unusual activity, prevent abuse, support age and identity checks, and meet legal or regulatory obligations. These technologies can help identify repeated or automated activity and may be necessary to protect players, the website, and the integrity of online gambling services.

Managing your cookie preferences

You may be able to control cookies through a cookie banner, preference centre, browser settings, device settings, or tools provided by third parties. Available controls can vary depending on your browser, operating system, device, and the type of technology involved. If a preference centre is displayed on the website, it may allow you to accept or reject certain categories of optional cookies.

Review the cookie choices presented when you first visit the website.
Use the website's available preference controls to change optional cookie settings.
Adjust your browser settings to block, delete, or limit cookies.
Clear stored website data from your device if you want to remove cookies already placed there.
Check the privacy and advertising settings available through your mobile device or operating system.

Blocking or deleting cookies may not remove all similar technologies, and it may not affect information that was collected before the change. You may also need to repeat your choice on different browsers or devices. If you reject or restrict certain cookies, the website may still be accessible, but account features, preferences, security functions, or other services may not work as intended.

Some browsers offer a do-not-track setting or similar privacy signal. Because browsers and websites do not always interpret these signals in the same way, enabling one does not necessarily block all tracking technologies. You should use the specific cookie or privacy controls available on the website and in your browser where you wish to manage preferences.

Cookie choices do not replace responsible gambling tools. If you choose to use account restrictions, self-exclusion, deposit controls, or other safer gambling features, those settings should be managed through the relevant account or support process rather than through your browser's cookie settings.

Third-party services, privacy and policy updates

Joka Room Casino may use third-party providers to support website hosting, security, analytics, payment functionality, customer services, communications, advertising, or other operational requirements. These providers may use cookies or similar technologies in accordance with their own privacy notices and contractual obligations. Third-party technologies may be subject to separate controls, and we recommend reviewing the relevant provider information where it is made available.

A link to another website, service, or application does not mean that Joka Room Casino controls that third party's cookies or privacy practices. When you leave our website or interact with an external service, the third party's terms and policies may apply. You should consider those policies before providing information or enabling optional technologies.

Information collected through cookies may be handled in accordance with our Privacy Policy. That policy explains, in broader terms, how personal information may be collected, used, stored, disclosed, and protected. It also provides information about privacy rights and available choices. If there is a difference between this Cookies Policy and the Privacy Policy concerning the handling of personal information, the relevant privacy terms will apply to that information.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, third-party services, business practices, or applicable legal requirements. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page periodically so that you understand how cookies and similar technologies may be used.

By continuing to use the website after an updated policy is published, you acknowledge the information provided in the updated policy, subject to any consent requirements and choices that apply. If you do not agree with the use of optional cookies, you can manage your preferences through the available controls or your browser settings. Essential technologies may still be used where they are required to provide requested services, maintain security, or comply with applicable obligations.

If you have questions about this Cookies Policy or want more information about your available privacy choices, please use the current support or contact options shown on the Joka Room Casino website. Do not include sensitive account, payment, identity, or password information in an enquiry unless a secure process specifically asks for it.